These Terms and Conditions govern your use of services provided by Bluelight Consultancy Ltd ("Bluelight," "we," "our," or "us"). By accessing our website, booking a Discovery Call, purchasing our services, or using our materials, you agree to be bound by these Terms and Conditions.
2.1 Bluelight Consultancy Ltd provides coaching, training, and support services for police recruitment and promotion processes.
2.2 Our services include but are not limited to: Academy Programmes, one-to-one coaching, group webinars, online resources, and assessment preparation materials.
2.3 It is the responsibility of the participant to ensure they understand and confirm which specific coaching programme they have enrolled in. Bluelight Academy offers distinct programmes tailored to different stages of the police recruitment process. Please verify that you have selected the appropriate programme relevant to your current stage.
2.4 While we are committed to providing high-quality services, we cannot guarantee specific outcomes with law enforcement agencies, as final decisions rest with the respective police forces.
3.1 Our Full Academy programmes come with a money-back guarantee subject to the following conditions:
3.1.1 The guarantee applies only to complete Academy memberships and not to individual coaching sessions, specific courses, or other standalone services.
3.1.2 To be eligible, clients must have completed our recommended preparation process and followed our guidance.
3.1.3 If a client fails their assessment/final interview/promotion board after working with us, we will continue supporting them for their second attempt at no additional cost.
3.1.4 If a client fails their second attempt while following our guidance, they are entitled to a full refund of their Academy membership fee.
3.1.5 To claim a refund, clients must forward their official fail notification email to us within 24 hours of receiving it.
4.1 All fees are payable in advance unless otherwise agreed in writing.
4.2 Payment plans, where offered, are subject to separate terms that will be specified at the time of purchase.
4.3 Prices are subject to change, but changes will not affect orders already confirmed.
5.1 Cancellation of one-to-one coaching sessions requires 24 hours' notice. Sessions cancelled with less notice may be charged in full.
5.2 Bluelight reserves the right to reschedule group webinars if necessary, providing reasonable notice to participants.
5.3 Cancellation of the payment plan is not allowed if the coaching sessions and resources have already been accessed. The cancellation of purchasing the Bluelight Academy can only be refunded in full within 24 hour of access. Beyond 24 hours, you will be given a pro rata refund depending on the resources you’ve accessed.
6.1 All materials, content, and resources provided by Bluelight Consultancy Ltd are protected by intellectual property rights and are for personal use only.
6.2 Clients may not share, reproduce, distribute, or create derivative works from our materials without explicit written permission.
7.1 We respect client confidentiality and will not share personal information with third parties except as required by law.
7.2 Clients agree to maintain the confidentiality of proprietary coaching methods and materials provided by Bluelight.
8.1 Bluelight Consultancy Ltd's liability is limited to the amount paid for our services.8.2 We are not responsible for any decisions made by police forces or other third parties.
8.3 We do not accept liability for any consequential or indirect losses.
9.1 While we strive to ensure the accuracy of information on our website and in our resources, we cannot guarantee it is error-free or up-to-date at all times.
9.2 We reserve the right to modify, suspend, or discontinue any aspect of our website or online resources at any time.
10.1 We process personal data in accordance with our Privacy Policy and applicable data protection laws.
10.2 By using our services, you consent to our collection and processing of your personal data as described in our Privacy Policy.
11.1 Any disputes arising from these Terms and Conditions shall be governed by the laws of England and Wales.
11.2 We encourage clients to contact us directly to resolve any concerns before seeking external dispute resolution.
12.1 We reserve the right to update these Terms and Conditions at any time.
12.2 Continued use of our services following any changes constitutes acceptance of the revised Terms and Conditions.
For questions regarding these Terms and Conditions, please contact:
Bluelight Consultancy Ltd
Booths Hall, Chelford Road, Knutsford,
Cheshire WA16 8QZ
Email: [email protected]
Last Updated: April 2025
14.1 Any statements regarding potential income, earnings, or success rates made by Bluelight Consultancy Ltd are illustrative examples and should not be taken as guarantees or promises of actual outcomes.
14.2 Your individual results will vary depending on numerous factors including but not limited to your level of commitment, performance in assessments, personal capabilities, and the policies of specific police forces.
14.3 While we maintain a high success rate among our clients, this does not guarantee that you will pass your assessment or secure a position in the police force.
14.4 Past performance and testimonials do not guarantee future results. Individual client experiences may not be representative of all clients who use our services.
BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY THE AGREEMENT, AS AMENDED FROM TIME TO TIME.